Privacy Policy

Last updated: 1st January 2025

Omni Design Pte Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with Singapore's Personal Data Protection Act (PDPA).

Information We Collect

We may collect and process the following types of personal data:

Full Name, contact number, email address
Residential or site address for project-related purposes
Project preferences or renovation requirements
Payment details (only for billing purposes)
Communication records (email, WhatsApp, phone)
Website usage data (via cookies, analytics tools)

How We Use Your Information

Your data is collected for the following purposes:

To respond to enquiries and provide quotations
To schedule site visits and consultations
To deliver design proposals and renovation services
To process payments and issue invoices
To communicate project updates or customer support
To improve our website and user experience
To send occasional marketing or promotional materials (only if you opt in)

Disclosure of Your Information

We do not sell or rent your personal data. Your information may be shared with:

In-house designers, coordinators, or project managers
Appointed contractors or vendors (only as necessary for your project)
Third-party service providers (e.g. payment gateways, cloud storage, analytics)

All third parties are required to handle your data in compliance with the PDPA.

Data Protection & Security

We take reasonable steps to protect your personal data from unauthorised access, use, or disclosure. This includes secure systems, restricted access, and internal confidentiality practices.

Retention of Personal Data

Your data will be retained only as long as necessary for business, legal, or regulatory purposes.

Access & Correction

You may request to access or correct your personal data by contacting us. We will respond in accordance with the PDPA.

Use of Cookies

Our website may use cookies to enhance your browsing experience and gather analytics. You may choose to disable cookies in your browser settings.

Marketing Communications

We may send you updates, promotions, or design tips - only if you've given your consent. You may opt out at any time by clicking "unsubscribe" or contacting us directly.

If you have any questions regarding this Privacy Policy or how we manage your personal data, please contact:

Omni Design Pte Ltd

📧 enquiry@omnidesign.com.sg
📲 +65 9125 7855

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with revised effective date.

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